How do I update my contact information ?

You can update your billing contact information in your billing account at web.gretor.com using your billing username and password. From the 'Client Area' section select 'My Details'.

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Do I get a Site Seal when I purchase an SSL Certificate?

Yes you do receive a Site Seal when you purchase an SSL Certificate.

Do you support SFTP?

SFTP is activated if you have SSH access. If not, you need SSH access to be able to’ use SFTP.

I ordered an SSL or static IP and now my site is down.

When you order a SSL we assign a static’ IP to your account. A static’ IP is required for...

If I cancel my account, can I reactivate it?

Your account can be’ reactivated by’ Gretor if you cancel it. If you originally cancelled within...

How do I view my information in your system?

You can view all of your personal and billing information at’ web.gretor.com. Your login...