If’ you have been using cPanel with your previous host then you’ need to’ create a full backup of your account on the old server, then’ transfer the backup files via FTP from the old server to your new account with Gretor. Please’ then inform us when’ this is done and’ we will restore your account from the backup provided by you.
If you were using another control panel then’ you need to download your website from’ the old server onto your local computer.’ ’ Then you need to upload’ your files from’ your local computer into your Gretro account which’ can be done via FTP.
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