Do you have online help?

Yes we have Live help on site, also you can find more help for Web SMS on our supportpages. Alternatively, give us a call on +30 211 8000 872 to talk through your queries. ... View

Does Web SMS support multiple users?

Yes. Powerful user management functionality allows you to create new users with different levels of access. By default the first user is set up as an administrative user. ... View

How good is your Web SMS service?

We have direct network connections to all the mobile networks which means your messages are delivered within seconds. We will always use the best performing network at any time to deliver your ... View

How simple is Web SMS to use?

Web SMS is extremely straightforward to use, so no training is required.  The Web SMS section of our support site contains a wealth of information on how to make the most of the service, along with a ... View

Is it easy to manage my account?

Yes. Our Web SMS solution allows you to view recent activity, see how many messages are left in the account and purchase credits at any time. We'll also send you automated emails to let you know when ... View

What is a customised sender ID?

By default messages are sent from the virtual mobile number that is assigned to your account when you set it up. The customised sender ID allows you to change this to an 11 character combination of ... View

What is Mobile Marketing?

Mobile Marketing is simply marketing on or with a mobile device, such as a cell phone. According to the Mobile Marketing Association, Mobile Marketing is a set of practices that enables organizations ... View

What is SMS?

SMS stands for Short Message Service. See Text Messaging below for its description. ... View

What is Text Messaging?

Text messaging, also known as SMS (Short Message Service) is technology that allows mobile devices to send short messages to each other or to a short code. “Texting” is quickly becoming the most ... View

What level of support do I get?

Technical support is provided free of charge either by emailing contact (at)  or calling +30 211 8000 872 during office hours – 9am-5.30pm Monday to Friday. ... View

What the "Points" term means?

We use the term "Points" for ease of understanding. In any case you will buy SMS value in Euro and you will use (send messages) SMS value in Euros. Every time you send one message, you will be ... View

Who can I send SMS messages to?

You can send a message to a mobile phone on any Global network, including the "virtual networks" such as Virgin mobile. You can also send messages to the vast majority of international users and to ... View