Knowledgebase

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 Can I track whether SMS messages have been delivered?

Yes. The status of each SMS message is updated in real time.

 Do I need any additional software or hardware to use your online Web SMS solution?

No, Web SMS is an internet-based SMS solution so you need no additional software or hardware -...

 Do you have online help?

Yes we have Live help on site, also you can find more help for Web SMS on our supportpages....

 Does Web SMS support multiple users?

Yes. Powerful user management functionality allows you to create new users with different levels...

 How can I change my e-mail address, address od contact info?

To change your contact info, on the header menu click on "account settings" > "contact"

 How can I change my password?

To change your password, on the header menu click on "account settings" > "change password"

 How good is your Web SMS service?

We have direct network connections to all the mobile networks which means your messages are...

 How much are mobile users charged to receive a text message?

Customers are charged Standard Text Messaging rates per their cell phone plan. This means that a...

 How simple is Web SMS to use?

Web SMS is extremely straightforward to use, so no training is required.  The Web SMS section of...

 Is it easy to manage my account?

Yes. Our Web SMS solution allows you to view recent activity, see how many messages are left in...

 What is a customised sender ID?

By default messages are sent from the virtual mobile number that is assigned to your account when...

 What is Mobile Marketing?

Mobile Marketing is simply marketing on or with a mobile device, such as a cell phone. According...

 What is SMS?

SMS stands for Short Message Service. See Text Messaging below for its description.

 What is Text Messaging?

Text messaging, also known as SMS (Short Message Service) is technology that allows mobile...

 What level of support do I get?

Technical support is provided free of charge either by emailing contact (at) gretor.com  or...

 What payment options do you offer for Web SMS?

Pay As You Go customers can purchase SMS messages online at any time via our secure website. SMS...

 What the "Points" term means?

We use the term "Points" for ease of understanding. In any case you will buy SMS value in Euro...

 Who can I send SMS messages to?

You can send a message to a mobile phone on any Global network, including the "virtual networks"...