Your account can be’ reactivated by’ Gretor if you cancel it. If you originally cancelled within the first 30 days of service, we would re-charge your account for the amount that we refunded to you. If you cancel after the first 30 days of service, we can reactivate your account for you at no charge. Reactivations can take up to 24 hours to complete.
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Do I get a Site Seal when I purchase an SSL Certificate?
Yes you do receive a Site Seal when you purchase an SSL Certificate.
Do you support SFTP?
SFTP is activated if you have SSH access. If not, you need SSH access to be able to’ use SFTP.
I ordered an SSL or static IP and now my site is down.
When you order a SSL we assign a static’ IP to your account. A static’ IP is required for...
How do I view my information in your system?
You can view all of your personal and billing information at’ web.gretor.com. Your login...
How can I find out what my plan includes?
Details of the Gretor plans can be found at: web.gretor.com/cart.php.
