You can view all of your personal and billing information at’ web.gretor.com. Your login information can be found in your Gretor welcome email. If you do not have access to this information, please email us at billing(at)gretor.com and we will send you your details.
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Do I get a Site Seal when I purchase an SSL Certificate?
Yes you do receive a Site Seal when you purchase an SSL Certificate.
Do you support SFTP?
SFTP is activated if you have SSH access. If not, you need SSH access to be able to’ use SFTP.
I ordered an SSL or static IP and now my site is down.
When you order a SSL we assign a static’ IP to your account. A static’ IP is required for...
If I cancel my account, can I reactivate it?
Your account can be’ reactivated by’ Gretor if you cancel it. If you originally cancelled within...
How can I find out what my plan includes?
Details of the Gretor plans can be found at: web.gretor.com/cart.php.
