Viber for Business
Communicate more personally and cost-effectively with your customers using Viber Business messages.
A recently released Digital 2022 report includes impressive new numbers: 92.1% of all people access the internet via their phones, while only 71.2% on laptops or desktops, and 28.2% on tablets. The average time a user spends on a mobile device is 4 hours 48 minutes daily. With everyone on mobile today, reaching customers through this channel is more critical than ever.
At Viber, we connect people all over the world, providing free and secure calls and messages. Rakuten Viber operates in over 190 countries. Our numbers echo the scale and depth of the mobile reach described in the Digital 2022 report: every single minute there are 3 million active Viber users who send 3,9 million messages, share 1,2 million pictures and make 375 thousand calls..
Calls and messages are the core of Viber, but there is so much more. Stickers, group chats, and innovative Viber Lenses are just some of the rich, engaging features that people love.
Why use Viber in your business communication?
Make your company stand out
Be in touch with your customers in their preferred environment and increase your brand awareness. Create verified business account with your company name and logo, and start sending personalized offers, notifications, or have 1-on-1 conversations.
Less limitations, richer communication
Stop modifying the content of your message to fit within the 160 character limit of a standard SMS. Viber for Business gives you the freedom to send a message with up to 1 000 characters, attach images, emojis, files, interactive buttons and links.
Take advantage of a secure environment
Communicate with customers in an environment they can receive and share anything with you. All the one-time passwords, updates, alerts, and other business messaging activity is always end-to-end encrypted and GDPR compliant.
Ensure message delivery using backup SMS channel
Some of your customers may not be connected to the internet to receive your Viber Business message, or may not use Viber. To make sure everyone sees your message, you can set up automatic resending of undelivered Viber messages via the SMS channel using Gretor SMS.
Measure your marketing efforts
Viber allows you to see whether your messages were delivered, read, or failed to send. With our additional metrics, you have a complete overview of your marketing activity. No more thinking about what happened to your business messages.
How to start communicating using Viber Business messages
The minimum monthly spend required by Viber is €100, or €150 in some countries. Business messages sent above this are charged according to the actual spending rate.
The benefits of Viber for Business in mobile marketing
Read about all the benefits Viber for Business brings to your business in Viber blog post: Top Benefits of Viber Business Messages.
